Senior Service Delivery Manager

We are seeking a seasoned and results-driven Senior Delivery Manager to lead and oversee the successful execution of multiple large-scale IT engagements for a key client. This role requires exceptional leadership to manage delivery across diverse commercial models and large, cross-functional teams.

Location : Hyderabad

Mandatory Requirements (15+ Years Overall Experience)

• Experience : Minimum 15+ years in IT Services, with 3+ years specifically handling Delivery Manager roles for large engagements.
• Team Scale : Proven success managing large delivery teams (60+ members) across multiple geographies / functions.
• Commercial Models : Expert-level experience overseeing project delivery under Fixed Price, Time & Material (T&M), and Outcome-based models.
• Domain Breadth : Experience managing delivery across various service types : Development, Maintenance, Infrastructure, and Support.
• Methodology : Highly proficient in Agile delivery models and ITIL-based service management.
• Stakeholder Management : Exceptional client-facing communication and the ability to manage complex relationships with clients, partners, and service providers.
• Process & Financials : Strong process orientation, organizational skills, and foundational knowledge of account / project financial management.
• Location / Timing : Based in Hyderabad and available as an Immediate Joiner to 30 days

Key Responsibilities