Collection Executive – Operations | Bangalore
Location : Bangalore
Department : Operations
Employment Type : Full-Time
Experience : 2–4 years
About the Role :
We're seeking a Collection Executive to join our Operations team in Bangalore. The ideal candidate will have hands-on experience managing fee collections, payment reconciliations, and customer coordination. You'll play a critical role in ensuring smooth, accurate, and timely collection processes across multiple payment platforms.
What You'll do :
- Manage daily fee collections and reconciliations via payment gateways, POS, and offline modes (cash / cheque).
- Track pending payments and follow up with students / parents for timely submissions.
- Maintain accurate MIS reports for collections, outstanding dues, and refunds.
- Coordinate with Finance and Center Operations teams for issue resolution.
- Verify transactions, identify discrepancies, and ensure timely settlements.
- Handle payment failure escalations and gateway disputes efficient
- Support monthly audits and assist in financial reconciliations.
What We're Looking for :
Educat ion : Graduate in Commerce, Finance, or related field.Experie nce : 2–4 years in collections, reconciliation, or payment operations (preferably in EdTech, BFSI, or Payment Gateway environments.Strong understanding of online payment systems and reconciliation workflow.Excellent communication, negotiation, and Excel skills.Detail-oriented with the ability to meet deadlines in a fast-paced setup.Preferred Skills :
Experience with Razorpay, PayU, Cashfree, or similar payment gateways.Exposure to ERP or CRM tools for collection tracking and reporting.Skills Required
CRM Tools, Pos, Mis Reports, Payment Gateways