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Program Specialist

Program Specialist

ConfidentialBengaluru / Bangalore, India
22 days ago
Job description

Career Area : Strategy

Job Description :

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

Manages the planning, organization and implementation of programs.

Responsibilities

  • Overseeing project processes and procedures; monitoring the productivity and performance of project team.
  • Managing all aspects of projects. Setting deadlines, assigning responsibilities, and monitoring and summarizing progress of project.
  • Reviewing and ensuring adherence to project materials, deliverables methodologies and procedures.
  • Preparing and presenting program level reporting for upper management
  • Strong working knowledge on Project planning tools (e.g. MS Project)

Degree Requirement

Bachelor's Degree or equivalent in marketing, business, finance, information systems, engineering, or relevant experience. Around 10 + years of industry experience

Skill Descriptors

Planning : Tactical, Strategic : Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience :

  • Develops, refines, and communicates tactical plans for own responsibilities.
  • Provides the right level of detail as input for strategic plan development.
  • Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
  • Ensures attention to the detail and dependencies of existing departmental-level plans.
  • Plans for allocation of resources in line with unit goals, technical and business objectives.
  • Ensures the planning process is integrated with the overall business plan.
  • Analytical Thinking : Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

    Level Extensive Experience :

  • Seeks discrepancies and inconsistencies in available information; explains variances.
  • Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
  • Identifies many possible causes for a problem based on prior experience and current research.
  • Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
  • Approaches a complex problem by breaking it down into its component parts.
  • Chooses among a diverse set of analytical tools according to the nature of the situation.
  • Flexibility and Adaptability : Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

    Level Working Knowledge :

  • Adjusts to new or changing assignments, processes, and people.
  • Demonstrates willingness to listen to other opinions.
  • Provides examples of shifting from task to task.
  • Identifies and considers alternative approaches to situations or problems.
  • Accepts new or radical ideas with an open mind; avoids snap reactions.
  • Influencing : Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

    Level Working Knowledge :

  • Develops basic persuasive arguments.
  • Discusses organizational culture around providing input on decisions.
  • Uses active listening skills and probing techniques to surface opportunities to influence.
  • Identifies who the decision makers are and how they receive information.
  • Regularly presents ideas or suggestions to associates in persuasive terms.
  • Managing Multiple Priorities : Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

    Level Working Knowledge :

  • Recognizes changing demands and priorities; validates changes with management.
  • Obtains information about how current assignments contribute to organizational goals.
  • Completes current work according to assigned priorities.
  • Responds to day-to-day operational priorities while still making progress on project work.
  • Performs at least 2-3 concurrent activities without reducing productivity.
  • Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

    Level Working Knowledge :

  • Provides prompt and effective responses to client requests and interactions.
  • Monitors client satisfaction levels on a regular basis.
  • Alerts own team to problems in client satisfaction.
  • Differentiates the roles and responsibilities in a business relationship.
  • Works with clients to address critical issues and resolve major problems.
  • Project Management : Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

    Level Extensive Experience :

  • Utilizes preferred tools, techniques and methods for estimating project cost and time.
  • Plans, estimates, staffs, organizes and monitors significant projects.
  • Identifies risks and vulnerabilities; creates contingency plans.
  • Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.
  • Maintains open communication among project participants and interested parties.
  • Communicates reporting requirements; creates monitoring and control mechanisms.
  • Requirements Analysis : Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

    Level Working Knowledge :

  • Follows policies, practices and standards for determining functional and informational requirements.
  • Confirms deliverables associated with requirements analysis.
  • Communicates with customers and users to elicit and gather client requirements.
  • Participates in the preparation of detailed documentation and requirements.
  • Utilizes specific organizational methods, tools and techniques for requirements analysis.
  • Relocation is available for this position.

    Posting Dates :

    October 15, 2025 - October 15, 2025

    Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

    Not ready to apply Join our Talent Community.

    Skills Required

    Analytical tools, Planning techniques, Project management strategies

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    Program Specialist • Bengaluru / Bangalore, India

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