Product Manager – Strategic Product Ownership & Outcome Innovation
Role Summary
As a Product Manager, you'll drive the vision, planning, and execution of Borderless Access's research-tech products. This role requires deep engagement with internal teams, clients, vendors, and users to align business and market needs with digital product innovation. You'll own the product lifecycle—from feasibility and scoping to delivery, go-live, and impact tracking—all while advancing user experience and business growth.
Key Responsibilities
Vision & Strategy
- Define product outcomes focused on KPI impact : conversions, completes, MRC growth, and retention
- Conduct feasibility and sizing assessments, prioritizing features across roadmap sprints
- Leverage competitive analysis and market research to identify innovation opportunities including AI-led initiatives
- Translate business requirements into structured features / epics and delivery plans
Execution & Process Management
Lead end-to-end sprint planning and execution as / with Scrum Masters and engineering podsOversee UAT, go-live readiness, and post-launch reviews tied to stakeholder outcomesTrack and report KPIs to leadership, ensuring alignment with business efficiency and revenue goalsContinuously refine user experiences through customer feedback and platform metricsStakeholder Engagement
Collaborate with clients, vendors, integrators, and internal teams to guide feature deliveryAlign product updates with broader business process improvements and operational efficiencyCommunicate effectively across customer success, delivery, and tech teams throughout the product cycleQualifications
6-10 years in product management, ideally within Digital, platform delivery, or research-tech environmentsStrong experience with feasibility, scoping, strategic planning, and stakeholder alignmentTools : JIRA, Confluence, analytics dashboards, Figma, and product discovery frameworksExceptional communication, critical thinking, and decision-making skillsProven ability to lead product strategy while delivering measurable business impactMaster's in business administration preferredPreferred Experience
Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systemsExperience working with data teams on audience segmentation and predictive analyticsProven success in launching features that drive engagement, retention, and operational scale across digital platforms
Reports to : Head of Products / Director of Platform Strategy
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Skills Required
Figma, Confluence, Jira