Lead Infrastructure Solutions Delivery3i Infotech Ltd. • Chennai, Republic Of India, IN
Lead Infrastructure Solutions Delivery
3i Infotech Ltd. • Chennai, Republic Of India, IN
15 hours ago
Job descriptionManage relationships with business stakeholders and clients, acting as the point of escalation for infrastructure service issues. Monitor and report on service performance through KPIs, dashboards, and regular reviews; Ensure compliance with relevant standards and frameworks (ISO, ITIL, security policies). Oversee budget planning, forecasting, resource allocation, and vendor management for infrastructure-related services. Participate in technology planning, infrastructure projects, and capacity management activities to support business growth. Strong understanding of infrastructure technologies (servers, storage, networking, virtualization – e.G., VMware, Wintel). Experience in service management, preferably with ITIL certification or equivalent knowledge. Demonstrated ability to lead teams, manage vendor relationships, and deliver service improvements. Analytical, organizational, and problem-solving skills to resolve incidents and optimize service delivery. Excellent communication and stakeholder management abilities. Experience with incident, change, and problem management processes. 10+ years of relevant experience is typical for senior infrastructure-focused service delivery roles. Customer Interaction and Customer focus. Working with Existing customers to get more business. Flexible in working hours. Good to have Hands-on Infra Technologies with Certifications
A Service Delivery Manager for Infrastructure is responsible for ensuring the efficient, reliable, and secure operation of an organization's core IT infrastructure and services. The role combines strategic oversight, vendor and team management, technical leadership, and client relationship management to drive high-quality service delivery in infrastructure environments.
Key Responsibilities
- Oversee the delivery, operation, and continual improvement of IT infrastructure services (servers, storage, networking, cloud, etc.), focusing on high availability and performance.
- Lead incident, problem, and change management processes using ITIL best practices;
coordinate with internal teams and external vendors to resolve issues and restore service promptly.
recommend and drive service improvement initiatives.
Required Skills and Qualifications
Create a job alert for this search
Solution Lead • Chennai, Republic Of India, IN
Related jobs
)
Director of Cloud Infrastructure and SRE
Exela Technologies • Pune, Republic Of India, IN
Director of Cloud, DevOps, and SRE : Emphasis on Execution.Director of Cloud, DevOps, and Site Reliability Engineering (SRE).
This role demands a pragmatic leader capable of translating strategic vis...Show more
Last updated: 16 days ago • Promoted
Cloud & Infrastructure Solutions Consultant
L&T-Cloudfiniti • Chennai, Republic Of India, IN
Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public / private / hybrid), Security, and Network domains.
This role focuses on understanding customer re...Show more
Last updated: 30+ days ago • Promoted
Lead Cloud Infrastructure Engineer
inventurus knowledge soln • Republic Of India, IN
We are seeking a highly experienced and hands-on.DevOps Subject Matter Expert (SME).CI / CD pipelines, cloud-native architectures, MLOps frameworks, and DevSecOps practices.The ideal candidate will b...Show more
Last updated: 30+ days ago • Promoted
Cloud Infrastructure Product Lead
Orbia • Pune, Republic Of India, IN
We are seeking an experienced Cloud Networking Product Owner with deep expertise in Microsoft Azure networking and FortiGate deployments to join our global infrastructure team.In this role, you wil...Show more
Last updated: 26 days ago • Promoted
Cloud Infrastructure Lead
Luxoft India • Chennai, Republic Of India, IN
We're seeking a solid and creative AWS Cloud DevOps eager to solve scale problems and work on cutting-edge and open-source technologies.
In this project, you will have the opportunity to write code ...Show more
Last updated: 9 days ago • Promoted
Technical Lead, Infrastructure & Cloud Platforms
MUFG Pension & Market Services • Pune, Republic Of India, IN
Description for Internal Candidates.The Individual will lead the team from a technical perspective and provide IT support related to the MPMS Retirement Solutions application environments and inter...Show more
Last updated: 30+ days ago • Promoted
Cloud Infrastructure Specialist
airtel • Chennai, Republic Of India, IN
Reporting to : Business Manager.Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment A...Show more
Last updated: 7 days ago • Promoted
Cloud Infrastructure Lead
Live Connections • Republic Of India, IN
Greetings from Live Connections!.We have an urgent requirement on.Please find the below job description and kindly share me your updated CV to sharmila@liveconnections.
Notice Period : Immediate to 1...Show more
Last updated: 15 hours ago • Promoted • New!
IT Infrastructure Solutions Manager
TECEZE • Pune, Republic Of India, IN
Service Delivery Manager — IT Infrastructure Services.Network • Cloud • Server • Storage • Telephony • Staffing • Digital Workplace).
Head of Service Delivery / Operations Director.Hands-on Manager (p...Show more
Last updated: 9 days ago • Promoted
Principal Service Delivery Lead - Infrastructure
3i Infotech Ltd. • Chennai, Republic Of India, IN
A Service Delivery Manager for Infrastructure is responsible for ensuring the efficient, reliable, and secure operation of an organization's core IT infrastructure and services.The role combines st...Show more
Last updated: 15 hours ago • Promoted • New!
Cloud Infrastructure & DevOps Lead
WorkGeek Services • Republic Of India, IN
The purpose of this job is to define and own the overall cloud infrastructure as well as the devops.This includes designing, deploying, and maintaining cloud-based systems.Job Context & Major Chall...Show more
Last updated: 12 days ago • Promoted
Infrastructure Reliability Lead
Media.net • Republic Of India, IN
Net is a leading, global ad tech company that focuses on creating the most transparent and efficient path for advertising budgets to become publisher revenue.
Our proprietary contextual technology i...Show more
Last updated: 3 days ago • Promoted
IT Infrastructure Lead
Bray Leino Splash (formerly Splash Interactive Group) • Pune, Republic Of India, IN
We are seeking a proactive and skilled IT Systems Engineer to support, maintain, and optimize our cloud and on-premise systems.
You will play a key role in ensuring the stability, security, and effi...Show more
Last updated: 15 days ago • Promoted
SAP Infrastructure Lead
Mount Talent Consulting Pvt Ltd. • Republic Of India, IN
We are hiring for our client based in Mumbai location, largerly in banking and financial domain.Reporting Structure Reports to Program Manager SAP.
Education : Bachelor’s degree in engineering.Experi...Show more
Last updated: 5 days ago • Promoted
IT Solutions Delivery Lead
1Point1 • Republic Of India, IN
About us One Point One Solutions is a Public Listed Company that helps businesses build better capabilities and enables them to achieve seamless growth.
We are certified by ISO 9001 : 2015, ISO / IES 27...Show more
Last updated: 30+ days ago • Promoted
Infrastructure Delivery Leader
Movate • Chennai, Republic Of India, IN
The Technical Delivery Manager (TDM) is responsible for leading end-to-end delivery governance across all operations (Run) and engineering (Build) tracks, ensuring seamless execution of Newport Hea...Show more
Last updated: 7 days ago • Promoted
Cloud Infrastructure Lead
Innova ESI • Republic Of India, IN
Role : Cloud Specialist ( AWS, Azure, GCP, Any 2 clouds mandatory).Lead Cloud Engineer, AWS, Azure ,GCP (any 2 Clouds are required).Show more
Last updated: 1 day ago • Promoted
Lead Infrastructure Engineer
Onit India • Pune, Republic Of India, IN
We're redefining the future of legal operations through the power of AI.Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle...Show more
Last updated: 30+ days ago • Promoted