XM Analyst

Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions.

• Serve as main point of contact for clients during implementation and manage the project to completion.
• Design and document functional and technical requirements and help scope projects by understanding timelines and work.
• Solve complex technical implementations both independently and in a team environment.
• Clearly communicate solutions back to clients through calls and email.
• Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions.
• Continually adapt and develop in-depth product knowledge and learn new technologies.
• Be a key stakeholder in building ZILLs relationship with the client.

Requirements

Experience :

• 0-2 years experience as an Implementation Consultant
• Familiarity with SaaS platforms and cloud-based solutions with the ability to grasp complex software and learn new technologies quickly.
• Strong foundational knowledge in data analytics and interpretation.
• Knowledge of Survey Programming tools like Decipher and Confirmit shall be an advantage.

Qualifications & Requirements :

• Bachelors degree in business Computer Science Information Systems or a related field; a masters degree is preferred.
• Exceptional verbal and written communication skills with the ability to explain technical details to a non-technical audience.
• Robust problem-solving abilities analytical skills and a detail-oriented mindset.
• Agility in learning and adapting to new technologies and changes in a rapidly evolving industry.

Key Skills

ArcGIS,Intelligence Community Experience,GIS,Python,Computer Networking,Data Collection,Intelligence Experience,R,Relational Databases,Analysis Skills,Data Management,Application Development

Employment Type : Full Time

Experience : years

Vacancy : 1