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siebel-analyst

siebel-analyst

ConfidentialMumbai
15 days ago
Job description

Job Description :

Key Responsibilities :

  • Lead and manage Siebel CRM projects, including system configuration, customization, and integration.
  • Provide expert-level support and troubleshooting for Siebel CRM applications.
  • Design and implement solutions for CRM transformation projects, particularly migrations from Siebel to other CRM platforms like Salesforce.
  • Collaborate with business stakeholders to understand their requirements and translate them into technical solutions.
  • Conduct system testing, user training, and documentation to ensure smooth project delivery.
  • Stay updated with the latest developments in CRM technologies and best practices.

Qualifications :

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of hands-on experience with Siebel CRM.
  • Experience with CRM transformation projects, especially migrations to Salesforce, is highly preferred.
  • Strong understanding of CRM processes and best practices.
  • Siebel CRM certifications and / or Salesforce certifications are a plus.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.

    • Skills Required

    Siebel, Communication, Crm

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    Siebel-analyst • Mumbai