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Immediate Start : Head of Sales

Immediate Start : Head of Sales

ConfidentialBengaluru, Karnataka, India
14 hours ago
Job description

Position Overview :

We are seeking an accomplished Head of Sales & Client Experience to lead our sales strategy and client engagement initiatives. This senior leadership role requires a proven track record of driving revenue growth in the professional services and IT staffing industry, with deep expertise in cultivating enterprise relationships and delivering exceptional client outcomes.

Key Responsibilities :

Sales Leadership & Strategy

  • Drive end-to-end sales strategy for Professional Services across Staffing, Permanent Placement, Managed Capacity, and Platform solutions
  • Own and exceed revenue targets for Enterprise and Corporate accounts, including Fortune 5000 clients and Indian Corporate houses
  • Build and execute go-to-market strategies for new service lines and emerging client segments
  • Lead business development initiatives to expand market share in IT services and technology staffing domains
  • Develop pricing strategies, deal structures, and commercial frameworks that maximize profitability while ensuring client value

Client Experience & Relationship Management

  • Serve as a trusted advisor to C-suite executives and senior stakeholders across client organizations
  • Design and implement client experience frameworks that drive retention, satisfaction, and wallet share expansion
  • Establish governance models for key accounts, ensuring seamless service delivery and proactive issue resolution
  • Champion voice-of-customer initiatives to continuously enhance service quality and client engagement

    • Team Leadership & Development

  • Build, mentor, and scale a high-performing sales and account management team
  • Foster a culture of accountability, collaboration, and results-driven performance
  • Implement sales enablement programs, training, and tools to enhance team capabilities
  • Set clear KPIs and performance metrics aligned with business objectives

    • Market & Industry Engagement

  • Maintain a deep understanding of market trends, competitive landscape, and client needs in the IT staffing and professional services space
  • Represent the company at industry forums, conferences, and networking events
  • Leverage industry insights to identify new business opportunities and partnership avenues

    • Required Qualifications

    Experience

  • 15-20 years of progressive experience in B2B sales within the Professional Services and IT Staffing industry
  • Proven track record of selling Staffing, Permanent Placement, Managed Capacity, and Platform solutions to enterprise clients
  • Demonstrated success in engaging with Fortune 5000 Enterprise clients and Indian Corporate houses
  • Experience working with leading staffing and professional services firms.
  • Managed Services sales experience is highly desirable

    • Skills & Competencies

  • Strategic thinker with strong business acumen and commercial orientation
  • Exceptional relationship-building and stakeholder management skills at CXO level
  • Strong negotiation and deal closure capabilities with complex, multi-stakeholder engagements
  • Excellent communication, presentation, and executive presence
  • Data-driven approach to sales planning, forecasting, and pipeline management
  • Ability to thrive in a fast-paced, dynamic environment with competing priorities

    • Education

  • Bachelor's degree required; MBA or equivalent advanced degree preferred
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    Head Of Sales • Bengaluru, Karnataka, India

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