IT Service Operations Lead

Position Permanent

Role – ITIL Application Support Manager

Experience – 10+ Years

Location – Chennai / Bangalore

Work Mode – Hybrid

Shift Timing – Afternoon (2pm – 10pm)

About the Company

• Movate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements.
• We enable businesses to anticipate and face disruptions effectively through our digital, technology and support services.
• We are a global customer experience and technology consulting services provider and a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises.
• We have a diverse team of over 11,500 customer-centric thinkers, collaborators, and co-creators across 20 global locations.

About the Role :

We are seeking an experienced and ITIL certified Operations Support Manager to oversee and enhance IT service operations, ensuring the delivery of high-quality IT support aligned with business goals. The ideal candidate will manage the daily operational activities, lead the support team, and implement ITIL best practices to improve efficiency and service quality.

Key Responsibilities :

Required Qualifications :

ITIL Intermediate or Expert certification preferred.

Desired Attributes :

Pay range and compensation package

Equal Opportunity Statement

workplace.

orientation, disability, or any other characteristic protected by law.

Qualifications