IT Infrastructure & Operations Lead

Job Title : IT Infrastructure & Operations Lead

• Location : Bangalore (In-office)
• Reports to : Infrastructure Manager
• Experience : 6- 8 years of IT infrastructure experience, with at least 2+ years in a lead or senior role.

About Company

We're redefining how consumer brands go global. With ecommerce at the core, we're building a portfolio of specialized franchising businesses, powered by cutting-edge technology and a seamless global supply chain. Instead of relying on traditional distributors, we help brands enter new markets faster and smarter. Acting as master franchisees or licensing partners, we combine local market expertise with global digital capabilities to create real, scalable growth.What sets us apart We don't just focus on retail shelves - we blend advanced ecommerce strategies with offline presence, ensuring brands connect with consumers wherever they are.

With Asia driving 70% of the world's consumer growth, we're opening doors to the region's most promising markets.

About The Role

We are looking for a hands-on IT Infrastructure & Operations Lead to own and scale our IT environment as we continue to grow rapidly. This is a mid-senior role for someone who can balance strategic IT operations with day-to-day technical leadership, ensuring our employees have secure, reliable, and seamless access to the tools and infrastructure they need.

You will lead a small IT support team (L1 Engineers), manage vendors, and take full responsibility for endpoint security, hardware lifecycle, conferencing systems, and business continuity planning. The role demands strong ownership, the ability to work independently, and experience in startup / mid-size company environments.

Key Responsibilities

Own The Employee Onboarding And Offboarding Process End-to-end

Qualifications

What We Offer

Skills : it infrastructure,lead and mentor a team of l1 it support engineers, ensure slas and kpis,it support,manage relationships with hardware, saas, and it service vendors.

Skills Required

endpoint administration, Google Workspace administration