Retail Cluster Manager

About Amadora

Amadora Ice Cream is a fast-growing, premium QSR ice cream brand known for warm service, high-quality products, and beautifully run stores. As we expand across Chennai, we’re looking for a Multi Store Manager who can lead multiple outlets, build strong teams, and deliver exceptional customer experiences—every single day.

The Role

As a Multi Store Manager, you will own end-to-end performance of multiple Amadora outlets in Chennai. You’ll be responsible for people, products, processes, and profits across stores, working closely with Operations, HR, Supply Chain, and Leadership. This is a high-ownership role for someone who thrives in fast-paced retail / QSR environments and loves building teams on the ground.

What You’ll DoBusiness & Store Performance

• Oversee daily operations of 3–6 outlets (based on cluster size).
• Drive sales growth, footfall, conversion, and ticket size across stores.
• Ensure consistent execution of brand standards in service, hygiene, product quality, and visual merchandising .
• Analyze store KPIs and close gaps through actionable plans.
• Own P&L levers : wastage control, manpower productivity, and store-level costs.

Team Leadership & People Development

Customer Experience

Operations & Compliance

What We’re Looking For

able to motivate and develop frontline teams.

Nice to Have

Location & Work Setup