Relationship Manager

Key Responsibilities :

• Maintain strong relationships with assigned business partners and franchisees.
• Drive business growth of franchisees according to the business plan.
• Travel to meet business partners at their registered addresses and provide business support.
• Mentor, coach, and activate Authorized Partners (APs).
• Ensure regulatory and procedural compliance.
• Drive service excellence, improve retention, and enhance cross-selling of third-party products.
• Engage, motivate, develop, lead, and drive business among partners.
• Manage day-to-day activities, ensuring timely responses to partner queries and requests.
• Deliver services effectively, meeting agreed service levels, targets, and Key Performance Indicators (KPIs).

Who You Are :

Skills Required

Channel Management, Customer Service, Relationship Management