Operations Assistant

Company Description

We are a Durable Medical Equipment (DME) Provider serving Medicaid, Medicare, and private insurance patients across the United States. Our mission is to ensure patients receive the medical supplies they need with care, accuracy, and efficiency.

Job Title : Operations Assistant (Remote – India-Based Contractor)

Department : Back Office

Location : Remote (India)

Employment Type : Independent Contractor (No Benefits; Self-Tax Responsibility)

About the Role

We’re looking for a detail-oriented and proactive Operations Assistant with CALL CENTER experience to join our remote back-office operations team. This India-based contractor role involves real-time collaboration with our U.S. operations team (Eastern Time hours). You’ll play a key role in supporting the processing of medical equipment orders, coordinating with doctors’ offices, calling patients, and ensuring data accuracy across our systems.

This position is ideal for someone who thrives in a fast-paced environment, enjoys solving problems through data, and communicates clearly and professionally with both colleagues and external stakeholders.

Key Strengths for Success

• Excel proficiency — for data tracking, analysis, and reporting
• Excellent communication skills — for engaging with U.S.-based doctors and patients
• Fluent, accent-neutral English — both verbal and written

Responsibilities

Qualifications

Work Schedule

Compensation

How to Apply

Please send your resume and a brief cover letter highlighting relevant experience and your availability to work Eastern Time hours.