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Sales Consultant [Apply Now]
Tilak Stone Arts India Private LimitedMumbai, Maharashtra, India3 hours ago
Job descriptionBachelor's Degree (any discipline). 3–5 years of proven success in high-ticket sales, client relationship management, or luxury pre-sales. Exceptional written and verbal communication skills, with the ability to craft compelling narratives for high-value offerings. Mastery of multitasking across digital and offline channels, ensuring a cohesive and elevated client journey. Discovery & Consultative Selling : Conduct luxury discovery calls to uncover clients' aesthetic preferences, lifestyle aspirations, and project vision. Deliver tailored presentations showcasing high-value offerings, leveraging storytelling and visual aids to inspire confidence. Lead Qualification & Nurturing : Curate and qualify leads based on budget alignment, design readiness, and project urgency, ensuring only the most promising opportunities are pursued. Omnichannel Client Engagement : Seamlessly transition clients between digital and in-store experiences, from virtual consultations to exclusive showroom visits. Host private viewings and presentations for high-potential clients, creating an immersive brand experience. CRM Excellence : Maintain impeccable records of client interactions, preferences, and follow-ups, ensuring no detail is overlooked. Luxury Client Experience : Elevate every touchpoint—whether a message, call, or email—to reflect the prestige and craftsmanship of Tilak Stone Arts. Collaboration & Handover : Partner with sales closers, designers, and project teams to ensure flawless transitions and project execution. Order Closing & Account Management : Independently close mid-to-high-value orders, acting as the client's trusted advisor from initial inquiry to final delivery. Oversee the entire client lifecycle, ensuring timely follow-ups, documentation support, and resolution of queries. CRM Software : 4+ years (preferably in luxury or high-ticket sales). Online & In-Store Sales : 5+ years, with a track record of closing high-value deals. Language : English (fluency required); additional languages are a plus.
Job Title : Sales Consultant (High-Ticket Specialization)Who You Are :
- A polished and articulate communicator with a natural ability to listen deeply and build trust with high-net-worth clients.
- Adept at managing 50–80 premium client interactions daily across digital and in-person platforms, ensuring each touchpoint reflects exclusivity and sophistication.
- Meticulously detail-oriented, organized, and empathetic, with a flair for creating bespoke client experiences.
- Fluent in English and Hindi (additional proficiency in Gujarati, Marathi, or Tamil is a plus).
- Skilled in leveraging CRM tools, WhatsApp Business, and virtual presentation platforms (e.g., Google Meet, Zoom) to deliver seamless, high-touch service.
- Prior experience in luxury retail, high-end real estate, fine interiors, or hospitality is highly preferred.
Qualifications :
Key Responsibilities :
Preferred Experience :
Job Type : Full-timeSpeak with HR : +91 9357091905 or Hr@tilakstonearts.com
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