Sales Consultant

Tilak Stone Arts India Private LimitedMumbai, Maharashtra, India

1 day ago

Job description

Job Title : Sales Consultant (High-Ticket Specialization)Who You Are :

A polished and articulate communicator with a natural ability to listen deeply and build trust with high-net-worth clients.
Adept at managing 50–80 premium client interactions daily across digital and in-person platforms, ensuring each touchpoint reflects exclusivity and sophistication.
Meticulously detail-oriented, organized, and empathetic, with a flair for creating bespoke client experiences.
Fluent in English and Hindi (additional proficiency in Gujarati, Marathi, or Tamil is a plus).
Skilled in leveraging CRM tools, WhatsApp Business, and virtual presentation platforms (e.g., Google Meet, Zoom) to deliver seamless, high-touch service.
Prior experience in luxury retail, high-end real estate, fine interiors, or hospitality is highly preferred.

Qualifications :

Bachelor’s Degree (any discipline).

3–5 years of proven success in high-ticket sales, client relationship management, or luxury pre-sales.

Exceptional written and verbal communication skills, with the ability to craft compelling narratives for high-value offerings.

Mastery of multitasking across digital and offline channels, ensuring a cohesive and elevated client journey.

Key Responsibilities :

Discovery & Consultative Selling :

Conduct luxury discovery calls to uncover clients’ aesthetic preferences, lifestyle aspirations, and project vision.

Deliver tailored presentations showcasing high-value offerings, leveraging storytelling and visual aids to inspire confidence.

Lead Qualification & Nurturing :

Curate and qualify leads based on budget alignment, design readiness, and project urgency, ensuring only the most promising opportunities are pursued.

Omnichannel Client Engagement :

Seamlessly transition clients between digital and in-store experiences, from virtual consultations to exclusive showroom visits.

Host private viewings and presentations for high-potential clients, creating an immersive brand experience.

CRM Excellence :

Maintain impeccable records of client interactions, preferences, and follow-ups, ensuring no detail is overlooked.

Luxury Client Experience :

Elevate every touchpoint—whether a message, call, or email—to reflect the prestige and craftsmanship of Tilak Stone Arts.

Collaboration & Handover :

Partner with sales closers, designers, and project teams to ensure flawless transitions and project execution.

Order Closing & Account Management :

Independently close mid-to-high-value orders, acting as the client’s trusted advisor from initial inquiry to final delivery.

Oversee the entire client lifecycle, ensuring timely follow-ups, documentation support, and resolution of queries.

Preferred Experience :

CRM Software : 4+ years (preferably in luxury or high-ticket sales).

Online & In-Store Sales : 5+ years, with a track record of closing high-value deals.

Language : English (fluency required); additional languages are a plus.

Job Type : Full-timeSpeak with HR : or

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Sales Consultant • Mumbai, Maharashtra, India