Associate Director Training - Medical Coding

About the Company

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role & Responsibilities -

Functional Competencies :

Training Strategies and Approaches

• Demonstrate knowledge of the business environment and business requirements (e.g., strategy changes, emerging business needs)
• Collaborate with internal / external business partners using a consultative approach to identify business goals and performance gaps (e.g., leadership, Human Capital, external customers, Vital Signs)
• Manage the assessment of performance gaps to drive identification of the business need
• Identify the root cause of performance gaps and the role of training in addressing them, if any
• Identify non-training solutions to address business needs / performance gaps, where appropriate (e.g., organization design, leadership development, change management, team dynamics)
• Evaluate learner readiness to tailor planning of training solutions
• Translate business needs into training / development needs
• Identify / select appropriate training methodologies and communicate to stakeholders (e.g., leadership, training staff, business partners), in order to drive adoption
• Leverage all relevant training / development approaches (e.g., learning from experience, learning from others, learning from education)

Training Best Practices and Trends :

Drive Implementation of Training Solutions :

Manage Internal and External Training Staff and Resources :

Evaluate and Communicate Training Value / Impact :

Required Qualifications :

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Skills Required

Training Development, Instructional Design, Change Management, Training Evaluation, Training Delivery