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Assistant Manager - Service

ConfidentialHyderabad / Secunderabad, Telangana, India

9 days ago

Job description

About the Company

Blue Star is India's leading air conditioning and MEP company with 80+ years of experience. It offers innovative HVAC, refrigeration, and turnkey engineering solutions across residential, commercial, and industrial sectors. With 7 manufacturing plants, 4 R&D centers, and a nationwide service network, Blue Star is known for quality, trust, and excellen

Responsibilit

ies

Knowledge of products (Cold Room). AMC Sales & Revamp, Service Business expan

sion

Technical knowledge about Service offerings and Channel Manage

ment

Knowledge of Revenue Genera

tion

Regular review of open complaints and ensure response time and its closure as per

SLAs

Achieve Revenue generation tar

gets

Ensure Preventive Maintenance adherence and audit quality of Service on a regular b

asis

Maintain Customer i-base hygiene and regularly update end-user data in the sy

stem

To drive customer engagement and high CSI. Building strong relationships with Customers by ensuring timely maintenance and addressing the concerns proacti

vely

Ensure timely submission & processing of Invoices of Channel Partners, return of defective spares, warranty & other claims settle

ment

Competitors and market feedback on time t

o HQ

System and process implementation at all channel part

ners

Required S

kills

Knowledge of products (Col

dRoom)

AMC Sales and Revamp

Sales

Service business exp

ansion

Academic Qualifications & Exp

erience5 to 12 years of exp

erienceDiploma / B.Te

ch / B.E.

Our OfferBe part of a collaborative and suppor

tive teamJoin a future-focused company driving innovation and susta

inabilityAccess continuous professional development oppo

rtunitiesThrive in an inclusive and diverse work en

vironmentEngage with approachable and transparent l

eadershipExplore long-term career gro

wth pathsEnjoy a healthy work-lif

e balanceContribute to a culture that encourages open

dialogue

Show less

Skills Required

cold room , Revenue Generation

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Assistant Manager • Hyderabad / Secunderabad, Telangana, India

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