Gest Service

Job Title

Apprentice Guest Service Associate (GSA)

Location

Pan GHL

Department

Food & Beverage Services

Reports To

Outlet Manager / Shift Supervisor

Job Summary

We are hiring freshers as Apprentice to join our Food & Beverage outlets at the airport. This is an excellent opportunity for individuals looking to start their career in the hospitality industry. Apprentices will receive hands-on training in customer service, food handling, and outlet operations in a high-energy, fast-paced environment.

Key Responsibilities

• Welcome and assist guests with a friendly and professional attitude.
• Take food and beverage orders and ensure timely service.
• Maintain cleanliness and hygiene at service counters and dining areas.
• Assist in food preparation, packaging, and presentation.
• Operate billing systems and handle cash / card transactions.
• Respond to guest queries and escalate issues when necessary.
• Support stock management and daily inventory checks.
• Follow airport safety, hygiene, and security protocols.

Eligibility Criteria

Education : Minimum 10 pass as per NAPS guidelines

Experience : No prior experience required freshers are welcome.

Other Requirements

Company

GMR Pan GHL (Airport Operations)

Position

Apprentice Guest Service Associate (GSA)

Department

Food & Beverage Services

Location

Goa Airports

Shift Timings (Rotational)

Salary

15,000 / - per month

Eligibility

10th Pass (Minimum Qualification As per NAPS Guidelines)

Age : 18 25 years

Languages

Goa Airport Basic understanding of Konkani preferred.