RESPONSIBILITIES
Functional Support
- Lead the end-to-end design of integrated SAP solutions aligned with manufacturing processes including Production Planning (PP), Materials Management (MM), and Warehouse Management (WM).
- Architect scalable, secure, and maintainable SAP solutions that optimize manufacturing workflows, supply chain management, and financial operations.
- Define and enforce adherence to SAP best practices, standards, and governance frameworks tailored for the manufacturing industry.
- Translate complex operational and business requirements into comprehensive, functional, and technical SAP designs.
- Collaborate with SAP Basis, security, and development teams to ensure smooth solution deployment.
Operational Stakeholder Engagement & Change Leadership
Foster close collaboration with manufacturing operations, supply chain, production planning, warehouse management teams to deeply understand business challenges and opportunities.Conduct workshops, gather requirements, validate solutions, and co-create business processes that maximize SAP value.Develop and execute change management plans to influence and motivate leaders and users to adopt SAP systems effectively.Champion SAP usage improvements, promoting faster business value realization by addressing user pain points and operational bottlenecks.Act as a trusted advisor and bridge between business and IT, translating technical concepts into business language and vice versa.Technical Leadership & Team Collaboration
Provide clear functional leadership to SAP configuration and development teams, ensuring designs meet business and technical objectives.Review and approve all functional and technical specifications related to SAP manufacturing and integration components.Lead SAP functional testing efforts and support end-user training initiatives.Facilitate and lead cross-functional collaboration between SAP functional, technical, and business teams.Identify and mitigate project risks related to solution complexity, integration, or user adoption challenges.Integration & Innovation
Oversee seamless integration between SAP and non-SAP systems, leveraging technologies like IDocs, BAPIs, APIs, and middleware platforms.Evaluate and assess innovative SAP solutions and emerging technologies; knowledge in SAP S / 4HANA Manufacturing will be considered an asset.Drive continuous innovation initiatives to digitize manufacturing processes, improve information flows, and enable real-time data-driven decision making.Project Support & Governance
Support SAP projects including implementations, upgrades, rollouts, and ongoing enhancements with manufacturing focus.Establish architecture governance processes to ensure solution consistency, compliance, and maintainability.Develop and maintain comprehensive documentation covering solution architecture, business processes, integration flows, and compliance audits.Monitor KPIs related to SAP system usage, performance, and business impact, recommending corrective actions as needed.PROFILE
Bachelor’s degree or higher in Information Technology, Computer Science, Engineering, Business Administration, or related field.Minimum 5 to 7+ years of SAP functional support experience with strong emphasis on manufacturing and office furniture or related discrete manufacturing environments.Proven expertise in multiple SAP ERP platforms, such as SAP 4.7, and SAP ECC 6.0, with the ability to adapt to evolving system architectures.Expertise in SAP manufacturing modules : Production Planning (PP), Materials Management(MM), and Warehouse Management (WM).Demonstrated track record working directly with operations teams and business leaders, with strong influencing, stakeholder management, and change leadership skills.In-depth knowledge of SAP integration technologies such as IDocs, BAPI, SAP PI / PO, APIs, and middleware solutions.Hands-on experience in SAP S / 4HANA manufacturing functional design and solution delivery strongly preferred.Strong analytical, problem-solving, and decision-making skills with the ability to balance strategic thinking and operational execution.Excellent verbal and written communication skills, including workshop facilitation, presentation, and documentation.Experience working within agile and / or waterfall project delivery methodologies.Proven ability to drive SAP adoption and continuous process improvement in complex manufacturing settings.Preferred Qualifications
SAP certifications in relevant modules (e.g., SAP PP, MM, WM).Familiarity with compliance frameworks specific to manufacturing (e.g., ISO standards, SOX controls).Project management certification (PMP, Prince2, Agile Scrum) is a plus.Personal Attributes
Strategic thinker with a proactive, hands-on approach to solving manufacturing operational challenges via SAP.Collaborative leader skilled at uniting cross-functional teams to achieve shared goals.Resilient and adaptable, able to lead through ambiguity and complexity in a fast-paced manufacturing environment.Strong sense of ownership, accountability, and continuous learning mindset.Passion for innovation and driving sustainable improvements that impact business outcomes.