Customer service / sales executive

Job Title : Customer Service / Sales Executive – Tech CS Process - Adobe

Location : Jaipur

Employment Type : Full-Time

Key Responsibilities

Handle inbound and outbound customer interactions via calls / chat / email.

Understand customer needs and provide accurate solutions.

Drive sales through consultative conversations and upselling / cross-selling where applicable.

Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain a high level of professionalism and empathy during all customer interactions.

Eligibility Criteria

Minimum 1 year of Customer Service or Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory.

Immediate joiners preferred.

Compensation

1 year Customer Service / Sales Exp. : ₹33,500 CTC + ₹1,500 PLI

1 year Core Sales Exp. : ₹39,500 CTC + ₹1,500 PLI