Associate Experience Manager

Manager, Associate Relations, IDC Walmart

Job Summary – Manager Associate Relations will be part of the team responsible for responding and conducting investigations into concerns related to behavioral and performance concerns, POSH governance, Ethics and Compliance charters within IDC Walmart. The Manager of Associate Relations along with the team will assume responsibility for ensuring comprehensive organizational compliance, encompassing policy adherence, legal requirements and ethical standards.

About the team

The Associate Relations team at IDC Walmart is involved in various activities such as handling timely investigations, providing guidance to People Partners, establishing internal processes, delivering innovative solutions, working with legal counsel, creating training initiatives, participating in strategic initiatives, and generating reporting data

What You’ll Do :

Effectively handle the timely investigation and dispositioning of Associate Relations matters and provide guidance and advice to the People Partner and other key stakeholders on sensitive and complex scenarios.

Establish internal processes to ensure appropriate documentation standards, case assignment and case management, including weekly AR cases

Deliver Innovative Solutions : Challenge the status quo and think outside the box to generate creative ways to scale AR programs, tools and resources that meet timelines and deliverables.

Work with legal counsel, as appropriate in policy and program development in response to federal, state and local legislative trends

Create training and awareness initiatives on grievance procedures and other disciplinary and legal compliance matters. The Manager would also participate in annual review of the organizational policies and procedures to ensure adherence to the industry practices and changing legal landscape.

Participate and Lead AR strategic initiatives or team projects to drive improved retention and engagement of the workforce.

Participating in driving listening strategies including focus groups, exit interviews, and engagement surveys. Develop an understanding of the voice / pulse of the workplace. Combine data assessment to develop perspective.

Develop and maintain string relationships with business leaders, People Partners, Legal, Ethics office and other internal / external parties when working in partnership on strategic initiatives / projects which have an AR impact.

Generating reporting data and executive dashboards on insights to improve and develop meaningful insights for businesses.

What You’ll bring MBA or PGDBA in Human Resources for a renowned institution

• Deep knowledge of Indian Labor Laws and POSH framework
• 6- 8 years of extensive experience in handling workplace investigations and drafting case reports.
• Excellent data analytics, reporting and data interpretation skills
• Exposure in building effective and scalable processes that built to sustain growth
• High energy, positive, deadline driven, dependable with an ability to deliver results with aggressive timelines.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.