Workday Technology - Assistance Analyst

Description

/ Job Responsibilities :

Provide Tier 1 support to all functional areas, demonstrate to end users, managers, and general staff to effectively utilize Workday

Audit system use to ensure data integrity, identify anomalies, and engage the appropriate team to assist with corrections where required

Create test scenarios, perform tests, document test results, and coordinate / assist the functional teams in performing the tests to ensure processes work according to predetermined goals

Develop teaching documentation in various forms of media

Other duties as assigned by management.

Job Requirements :

Skills required for this job are typically acquired through the completion of an undergraduate degree and 2+ years work experience, or equivalent work experience in lieu of degree.

Minimum of 1 year of Human Resources experience

Must be fluent in Word and Excel

Excellent analytical, written, and oral communication skills

Ability to foster and maintain strong working relationships with end users, peers and leaders

Ability to prioritize duties to achieve most critical business needs first and manage multiple projects in an organized and detailed manner.