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Analyst - Operations- Talent, Learning & Culture

Analyst - Operations- Talent, Learning & Culture

MUFG Global Service (MGS)Bengaluru, India
30+ days ago
Job description

About Us :

MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific

About the Role :

Position Title : Analyst / Senior Analyst TL&C .

Corporate Title : Analyst / Senior Analyst GHR

Reporting to : Rakshit Ranya

Location : Bengaluru

Job Profile : Position details :

This position is designed to support and enhance the organization's HR functions by focusing on employee experience, learning and development, and talent management. The role will implement and manage employee engagement programs, support the design and delivery of learning solutions, and contribute to talent management initiatives such as succession planning and performance management. The position ensures effective collaboration with HR teams, business stakeholders, and external vendors to drive HR strategies and improve overall employee satisfaction and development.

Roles and Responsibilities :

The successful candidate will be responsible for the following :

Employee Experience :

  • Implement and manage employee engagement programs.
  • Conduct surveys and analyze feedback to drive improvements.
  • Support new-hire orientation and onboarding programs.
  • Coordinate recognition and reward programs.
  • Learning & Development :

Manage learning and development processes, including course logistics and scheduling.

  • Design, develop, deliver, and measure training programs.
  • Collaborate with business stakeholders to create high-quality online learning.
  • Support the collection and analysis of feedback on learning activities.

    • Talent Management :

  • Support talent management programs, including succession planning, promotions, and performance management.
  • Participate in talent reviews and workforce planning initiatives.
  • Create and maintain talent management documentation and reports.
  • Collaborate on the implementation of talent development initiatives.

    • General :

  • Liaise with HR Business Partners, HR Solutions, and business units to gather information and escalate discrepancies.
  • Ensure effective collaboration with HR teams, business stakeholders, and external vendors.
  • Provide data-driven insights to support strategic HR decisions.

    • Job Requirements : Work Experience :

  • 3-5 yrs experience
  • Exposure to employee experience programs, learning and development, and talent management.
  • Experience in financial services or a highly regulated industry is a plus.
  • Experience with HR analytics and data analysis.
  • Exposure to talent review, succession planning, workforce planning, and performance management.
  • Experience in a complex and / or global environment is a plus.

    • Skills and experience :

    Functional / Technical Competencies : Essential Demonstrable Strengths

    Culture & Engagement :

  • Understanding of survey processes and tools.
  • Knowledge of methods for assessing employee engagement and satisfaction.
  • Familiarity with employee retention and recognition programs.
  • Exposure to job-attitude theories and principles.
  • Learning & Development :
  • Knowledge of learning and development best practices.
  • Experience with Learning Management Systems (LMS) and HR Information Systems (HRIS).
  • Strong project and administrative management skills.
  • Exposure to digital learning tools and compliance-related training.

    • Talent Management :

  • Basic knowledge of talent management principles and tools.
  • Exposure to performance review and talent development processes.
  • Familiarity with workforce planning and HR management systems.

    • General :

  • Strong analytical and problem-solving skills.
  • Advanced capabilities with MS Office (Word, PowerPoint, Excel).
  • Ability to manage logistics, including booking, scheduling, and negotiating.
  • Solid attention to detail and experience working with large data sets .

    • Education / Qualifications :

    Education :

  • Degree in Human Resources, Business Administration, or a related field, or equivalent work experience.

    • Certifications (Preferred but not essential) :

  • Certified Professional in Learning and Performance (CPLP)
  • Certified Professional in Training Management (CPTM)
  • Certified Training and Development Professional (CTDP)
  • Certified Professional in Online Learning (COP)

    • Personal Requirements :

  • Results driven with a strong sense of ownership and accountability and a proactive, motivated approach.
  • Analytical and strategic thinker, with excellent problem-solving skills.
  • Ability to work effectively in complex organizational structures and drive progress.
  • Excellent time management and prioritization skills.
  • Excellent communication skills and the ability to present complex information via simple, user-friendly language.
  • Strong attention to detail and accuracy.
  • Excellent organizational skills, with a structured and logical approach to work.
  • Ability to manage large workloads and tight deadlines.
  • Possess flexibility to work well independently and in teams.

    • Equal Opportunity Employer :

    The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

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    Operation • Bengaluru, India