ServiceNow Technical Analyst (GRC)

Job Title / Role : ServiceNow Developer

Key Skills : ServiceNow, IRM, SecOps, GRC, Governance, risk, and compliance

Experience : 6-8 Years

Location : Hyderabad

Shift : Day / UK

We are hiring for the requirement of ServiceNow Developer and we would like to cordially invite you to share your resume with us for the below mentioned requirement.

Designing Solutions :

Apply technical knowledge to drive outcomes for customers.

Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy.

Proficient at designing solutions within core framework of software products within the team.

Participate in low level design for the product area within the Team.

Designing, building, and maintaining ServiceNow applications and modules based on best practices.

Assisting in the design, configuration, customization, development, and testing of ServiceNow applications, specifically focused on Integrated Risk Management (IRM) and Security Operations (SecOps), including these applications :

IRM - Policy and Compliance Management

IRM - Risk Management

IRM - Vendor Risk Management

IRM - Audit Management

SecOps – Vulnerability Response

Providing support and / or troubleshooting for existing ServiceNow applications, including Incident Management, Problem Management, Change Management, and Knowledge Management.

Documenting development work, creating technical documentation, and participating in knowledge-sharing activities.

Collaborating within the Team :

Participate in team’s collaboration sessions to provide technical expertise to solve a problem / remove technical roadblocks for the team.

Participate in product planning and implementation, helping teams understand and decompose work.

Working with stakeholders to understand and gather requirements for ServiceNow development projects.

Ensures data quality under the guidance of a more senior team member or manager.

Participating in quality assurance testing and debugging of ServiceNow applications.

DevOps :

Staying current with the latest ServiceNow features, functionalities, and best practices.

Works on most phases of application development independently but works under the direction of a more senior team member or manager.

Required Qualifications :

Bachelor’s degree or equivalent experience in Computer Science, MIS, mathematics, or related field.

6+ years of experience in ServiceNow development, including application development, configuration, and customization.

Experience configuring, implementing, and / or supporting ServiceNow modules, including the following in order of preference : Integrated Risk Management (IRM) (Policy and Compliance Management, Risk Management, Vendor Risk Management, Audit Management); Security Operations-Vulnerability Response; Incident, Problem, Change, and Knowledge Management; Service Catalog, Service Portal, and / or CMDB.

Solid understanding of databases.

Strong understanding of JavaScript, HTML, CSS, and other web development technologies.

Familiarity with ITIL and IT service management principles.

Excellent problem-solving skills and the ability to troubleshoot complex issues.

Experience developing user stories via refinement.

Experience with test case development, automation, and execution.

Strong written and verbal communication skills, with the proven ability to work effectively in a team environment.

Preferred Qualifications :

ServiceNow Certified System Administrator or ServiceNow Certified Application Developer certification.

ServiceNow development experience of workflows, business rule, client script, script include, UI policies, security rules, etc.

Experience with other scripting languages, such as Python, PowerShell, or AngularJS.

Familiarity with Agile development methodologies, such as Scrum or Kanban.

Knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management.

Experience with ServiceNow integrations, such as LDAP, SSO, or other third-party applications.

Understanding of database design and data modeling concepts.

ServiceNow upgrades and patch management experience.

Demonstrated deep expertise with one or more Information Security domains.

Understanding of Information Security policies, standards, processes, and risk appetites.

ITIL Certification.

Looking forward to receiving your profile, for more details please email at nandan.ojha@coforge.com