ServiceNow Technical Analyst (GRC)

Job Title / Role : ServiceNow DeveloperKey Skills : ServiceNow, IRM, SecOps, GRC, Governance, risk, and complianceExperience : 6-8 YearsLocation : HyderabadShift : Day / UKWe are hiring for the requirement of ServiceNow Developer and we would like to cordially invite you to share your resume with us for the below mentioned requirement.Designing Solutions : - Apply technical knowledge to drive outcomes for customers.- Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy.- Proficient at designing solutions within core framework of software products within the team.- Participate in low level design for the product area within the Team.- Designing, building, and maintaining ServiceNow applications and modules based on best practices.- Assisting in the design, configuration, customization, development, and testing of ServiceNow applications, specifically focused on Integrated Risk Management (IRM) and Security Operations (SecOps), including these applications : - IRM - Policy and Compliance Management- IRM - Risk Management- IRM - Vendor Risk Management- IRM - Audit Management- SecOps – Vulnerability Response- Providing support and / or troubleshooting for existing ServiceNow applications, including Incident Management, Problem Management, Change Management, and Knowledge Management.- Documenting development work, creating technical documentation, and participating in knowledge-sharing activities.Collaborating within the Team : - Participate in team’s collaboration sessions to provide technical expertise to solve a problem / remove technical roadblocks for the team.- Participate in product planning and implementation, helping teams understand and decompose work.- Working with stakeholders to understand and gather requirements for ServiceNow development projects.- Ensures data quality under the guidance of a more senior team member or manager.- Participating in quality assurance testing and debugging of ServiceNow applications.DevOps : - Staying current with the latest ServiceNow features, functionalities, and best practices.- Works on most phases of application development independently but works under the direction of a more senior team member or manager.Required Qualifications : - Bachelor’s degree or equivalent experience in Computer Science, MIS, mathematics, or related field.- 6+ years of experience in ServiceNow development, including application development, configuration, and customization.- Experience configuring, implementing, and / or supporting ServiceNow modules, including the following in order of preference : Integrated Risk Management (IRM) (Policy and Compliance Management, Risk Management, Vendor Risk Management, Audit Management); Security Operations-Vulnerability Response; Incident, Problem, Change, and Knowledge Management; Service Catalog, Service Portal, and / or CMDB.- Solid understanding of databases.- Strong understanding of JavaScript, HTML, CSS, and other web development technologies.- Familiarity with ITIL and IT service management principles.- Excellent problem-solving skills and the ability to troubleshoot complex issues.- Experience developing user stories via refinement.- Experience with test case development, automation, and execution.- Strong written and verbal communication skills, with the proven ability to work effectively in a team environment.Preferred Qualifications : - ServiceNow Certified System Administrator or ServiceNow Certified Application Developer certification.- ServiceNow development experience of workflows, business rule, client script, script include, UI policies, security rules, etc.- Experience with other scripting languages, such as Python, PowerShell, or AngularJS.- Familiarity with Agile development methodologies, such as Scrum or Kanban.- Knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge Management.- Experience with ServiceNow integrations, such as LDAP, SSO, or other third-party applications.- Understanding of database design and data modeling concepts.- ServiceNow upgrades and patch management experience.- Demonstrated deep expertise with one or more Information Security domains.- Understanding of Information Security policies, standards, processes, and risk appetites.- ITIL Certification.Looking forward to receiving your profile, for more details please email at