Process Delivery Specialist - Talent Development Optimization Processes - Learning & Development

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

As HR Practitioner - Learning, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your Primary Responsibilities Include

• You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating / modifying / cancelling courses / classes / curriculum, registration / assignment / completion / update of learners to courses / classes / curriculum
• Provide employee service and act as a point of contact for employees with learning queries
• Support queries related to employee password reset
• Handle dispatching of work queue effectively
• To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries
• Provide active contribution to any ongoing projects

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Preferred Technical And Professional Experience

Skills Required

Powerpoint, Ms Word, Workday, Microsoft Excel