Pre-Sales Executive (1 To 2 Years) (Hybrid)WallsToHome Interiors • Coimbatore, Republic Of India, IN
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Pre-Sales Executive (1 To 2 Years) (Hybrid)
WallsToHome Interiors • Coimbatore, Republic Of India, IN
6 days ago
Job descriptionUpdate every call in Zoho CRM with accurate notes. Maintain lead hygiene by avoiding duplicates and keeping statuses updated. Track daily conversions and share MIS reports as required. Ensure 100% adherence to W2H processes. Deliver a minimum number of qualified leads per month. Achieve minimum connect ratio, follow-up consistency, and lead quality score. Maintain a strong enquiry-to-lead conversion rate. Zero tolerance for missed updates in CRM. Create a positive first impression for customers calling WallsToHome. Handle objections politely and confidently. Redirect high-potential prospects immediately to Sales Managers. Excellent communication skills in English & Hindi (Kannada is a plus). Confident and clear telephone manner. Ability to ask questions, listen actively, and communicate value. Good understanding of customer behaviour. Basic knowledge of home interiors preferred (training will be provided). Ability to work with CRMs (Zoho CRM experience is a plus). Strong discipline, consistency, and willingness to learn. Experience : 0 to 3 years in tele-calling, pre-sales, customer service, inside sales, or similar roles. Freshers with excellent communication skills are welcome. Stable internet connection (minimum 20 Mbps). Laptop or desktop with good audio quality. Quiet workspace for calling. Availability during business hours : 10 : 30 AM – 7 : 30 PM (Tuesday to Sunday). Persistence & patience Attention to detail Positive attitude Process-driven Empathy with customers Problem-solving mindset Sales Executive / Client Advisor Senior Pre-Sales Executive Design Coordinator Studio Manager A fast-growing residential interiors brand based in Bangalore. Learn structured pre-sales, CRM discipline, customer qualification, and industry-specific processes. Supportive leadership and transparent communication. A work culture that values performance, growth, and integrity. Opportunity to work fully remote while contributing to a premium interiors brand.
Industry : Home Interiors / Residential Design
Type : Full-Time | Remote | Work From Home
✅ About the Role
WallsToHome Interiors is looking for a proactive and confident Remote Pre-Sales Executive to qualify inbound enquiries, conduct cold calls, understand customer requirements, and convert raw enquiries into high-quality leads for our sales team.
This role is perfect for someone who enjoys talking to people, asking the right questions, and helping clients start their home interiors journey.
✅ Key Responsibilities
1. Lead Qualification & Calling
- Call all new enquiries assigned daily within defined timelines.
- Ask structured qualification questions regarding :
- Property type & location
- Budget range
- Handover / possession timelines
- Scope of work (2BHK, 3BHK, villa, etc.)
- Design preferences and readiness to start
- Identify seriousness of enquiries and qualify them into leads.
- Maintain high call-connect & follow-up discipline.
2. CRM Management (Zoho CRM)
3. Monthly Targets / KPIs
4. Customer Experience
✅ Required Skills & Qualifications
✅ System Requirements (Work From Home)
✅ Personality Traits We Value
✅ Growth Opportunities
At WallsToHome Interiors, strong performers grow rapidly into roles like :
✅ Compensation
Fixed salary + Monthly incentives based on leads qualified.
Performance-based increments and bonuses.
✅ Why Join WallsToHome Interiors?
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Executive Years • Coimbatore, Republic Of India, IN
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