Solution Engineer - Support

About Onit

We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.

We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.

If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.

Shift hours : 2 PM - 11 PM

Position Summary

We are looking for smart engineers who are enthused when they see a problem and can't stop themselves until it is solved; who have a strong desire to provide solutions to customer issues in a fast paced environment; and who are energised with the prospect of directly interacting with our customers, most of whom are from Fortune 500 companies. If you have exposure to relational databases, have basic proficiency in SQL and any programming language, we will provide the rest of the training for you, on this exciting journey. Do apply! In this role, you'll lead all technical aspects of implementations, which includes collecting requirements, building workflows, user interfaces, security profiles, reports, training / demonstrating, handling issues, and much more.

Key Responsibilities

• You can code in some capacity (in any language), and have built one or more basic to moderately advanced programs. While the Onit platform is primarily a 'low-code' solution, a general understanding of programming fundamentals will be important to your success
• You enjoy working in a fast paced and dynamic environment, with minimal oversight and direction
• You take responsibility for projects end-to-end, from idea to completion
• Provide assistance to colleagues where needed
• Work well in both individual and team settings
• Participate effectively as an individual and team contributor within a multifaceted technology environment
• Support delivery and implementation services as necessary

Required Skills

Preferred Skills

Qualifications

Benefits & Perks That Support You

Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond :

Health Coverage : Employee and immediate family members.

Time Away : Flexible paid time off and 10 company paid holidays annually.

Family Support : Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.

Income Protection : 100% employer-paid life and disability insurance.

Additional Coverage Options : Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.

Tax-Advantaged Accounts : Flexi, NPS .

Community Engagement : One paid volunteer day each year to give back to the community.

Our Commitment to Applicants

We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be exactly who we're looking for.

Onit Values

Customer First - Customer success is our success. We deliver value, listen, and act on customer needs.

Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise.

Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly.

Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

Javascript, Css, Relational Database, Html, Sql