Front Office
ConfidentialMumbai30+ days ago
Job descriptionAnswer and manage phone calls and emails promptly and professionally. Act as a liaison between the school administration and the expatriate community, ensuring effective communication. Provide translation or language support as needed. Provide administrative assistance to the schools management team and faculty as required. Schedule appointments, meetings, and manage the school calendar. Maintain accurate records and files, both electronic and physical. Assist in organizing school events, meetings, and activities. Support expatriate families with the admission process, including tours and enrollment paperwork. Facilitate orientation programs for new expatriate students and families. Address and resolve concerns and queries from parents and students, escalating issues when necessary. Provide information about the school's international curriculum and extracurricular programs. Help expatriate families navigate local resources and services. Monitor and manage visitor access to the school, ensuring compliance with security protocols. Assist in implementing and conducting emergency procedures and drills.
JD : -
1. Front Desk Management :
- Welcome and assist parents, students, and visitors with inquiries, directing them to the appropriate personnel.
- Maintain a friendly and orderly reception area.
- Handle incoming and outgoing mail and deliveries.
2. Communication :
3. Administrative Support :
4. Coordination and Liaison :
5. Student and Parent Support :
6. Safety and Security :
Skills Required
Liaison, Front Desk, Front Office, Administrative Support
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Front Office • Mumbai
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