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Front Office

Front Office

ConfidentialMumbai
2 days ago
Job description

JD : -

1. Front Desk Management :

  • Welcome and assist parents, students, and visitors with inquiries, directing them to the appropriate personnel.
  • Maintain a friendly and orderly reception area.
  • Handle incoming and outgoing mail and deliveries.

2. Communication :

  • Answer and manage phone calls and emails promptly and professionally.
  • Act as a liaison between the school administration and the expatriate community, ensuring effective communication.
  • Provide translation or language support as needed.

    • 3. Administrative Support :

  • Provide administrative assistance to the schools management team and faculty as required.
  • Schedule appointments, meetings, and manage the school calendar.
  • Maintain accurate records and files, both electronic and physical.

    • 4. Coordination and Liaison :

  • Assist in organizing school events, meetings, and activities.
  • Support expatriate families with the admission process, including tours and enrollment paperwork.
  • Facilitate orientation programs for new expatriate students and families.

    • 5. Student and Parent Support :

  • Address and resolve concerns and queries from parents and students, escalating issues when necessary.
  • Provide information about the school's international curriculum and extracurricular programs.
  • Help expatriate families navigate local resources and services.

    • 6. Safety and Security :

  • Monitor and manage visitor access to the school, ensuring compliance with security protocols.
  • Assist in implementing and conducting emergency procedures and drills.

    • Skills Required

    Liaison, Front Desk, Front Office, Administrative Support

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    Front Office • Mumbai