Sales Team Lead (Upto 12LPA) (Urgent Search)

Job Title : Team Lead- Sales Ops

Location : Vashi, Navi Mumbai

Working Mode : Work from office

About Grexa AI

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling.

What We’re Looking For - Role Brief

We are looking for a dynamic and process-driven Team Lead to lead a team of 20 Business Development Executives (BDEs). The ideal candidate will ensure smooth execution of the entire sales cycle - from first customer outreach to successful handoff to the Business Development Managers (BDMs). This role is critical in enabling the sales engine, driving pipeline growth, and ensuring that every client interaction is consistent, professional, and impactful.

What You’ll Do

• Lead, mentor, and manage a team of ~20 BDEs to achieve daily, weekly, and monthly targets.
• Streamline and monitor the pre-sales process, including :
• Initial customer calls to explain digital marketing services and business performance insights.
• Scheduling meetings for BDMs.
• Pre-call and post-call follow-ups to ensure customer engagement.
• Assisting in deal closures through consistent nurturing.
• Ensure strict CRM hygiene : maintain accurate, updated records of all leads, interactions, and status updates.
• Collaborate closely with BDMs to ensure smooth handovers and alignment on client expectations.
• Track team performance, generate reports, and identify improvement areas to optimize productivity.
• Drive process adherence and create playbooks / checklists to ensure consistency across the pre-sales function.
• Provide training, guidance, and performance feedback to BDEs to build strong communication and customer-handling skills.
• Analyze funnel health (calls, connects, meetings, conversions) and recommend tactical changes.
• Stay updated on digital marketing trends and industry shifts to help the team position solutions effectively.

What We’re Looking For

Why This Role Is Special

Why Join Grexa AI?