Manager Enterprise Applications

The Manager – Enterprise Applications (Sys Admin Team) leads a team of system administrators responsible for the operational support and administration of enterprise platforms including NetSuite, Oracle CPQ, Concur, SecureLink, ServiceNow, and Box. This role ensures high-quality service delivery, drives ITIL-based service management practices, and fosters a collaborative, team-oriented culture aligned with a US-centric organizational environment.

Essential Functions

Team & Operational Leadership

• Lead and manage a team of system administrators, setting clear goals and expectations.
• Develop and execute short-term operational plans aligned with departmental objectives.
• Promote a culture of accountability, continuous improvement, and shared success.

System Oversight

ITIL & Service Management

Communication & Collaboration

Continuous Improvement

AI Adoption & Support

Skills & Competencies

Required Experience & Education

Preferred Experience

Certifications

Supervisory Responsibilities

Onboarding

As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

Skills Required

Netsuite, Concur, Servicenow, Itil, Oracle Cpq