Group Ticketing (B2B Travel Industry)

Key Responsibilities :

• Handle group ticketing for domestic & international sectors through GDS (Amadeus / Galileo / Sabre).
• Coordinate with airlines for group fares, seat blocking, negotiations, and fare confirmations.
• Process PNRs, cancellations, rescheduling, reissues, and refunds for group bookings.
• Ensure timely issuance of group tickets and manage fare rules as per airline policies.
• Work closely with B2B agents and corporate clients for group travel requirements.
• Maintain strong relationships with airline representatives for the best group deals.
• Monitor payment collections, fare deadlines, and ticketing timelines for groups.
• Support sales teams with fare quotes, itinerary planning, and costing for group movements.
• Resolve ticketing queries and disputes, and ensure a smooth travel experience for clients.

Key Skills & Competencies :

Qualifications :

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Skills Required

Negotiation, Galileo, Sabre, Communication, Amadeus