Beforest Lifestyle Solutions Private Limited
About Beforest Beforest Lifestyle Solutions is building regenerative, community-led living across India. Through ventures like Bewild (forest-friendly produce) and Regolith (native architecture), we are creating a new blueprint for how people live — in harmony with land, each other, and the larger world.
Designation
Member Journey Lead
Experience
2-5 years
Department
Community Engagement
CTC
Based on experience and knowledge
Location
Hyderabad
Full Time (No WFH), 5 days / week, Day shift
(willing to travel to some beautiful locations in the country)
Role Overview
The Member Journey role is at the heart of this living ecosystem. You will be the voice, pulse, and bridge between Beforest and 225+ families spread across 1000+ acres and six thriving collectives.
You will guide them — from questions about land registration to updates on homes, from booking a guest house to navigating a title notice, from handling a grumpy member to communicating with elegance when urgency arises.
This is not a desk-bound, mechanical role. It's a calling. We're looking for someone who has the maturity and presence to hold the entire Beforest member community with grace .
Who We're Looking For
- Purpose-driven — you've made conscious life choices and believe in the long game
- Grounded — you don't sugarcoat, but you don't slip into cynicism either
- Reliable — people trust you because you do what you say
- Balanced — you can work across Zoho, Google Sheets, and Canva, but also navigate unstructured conversations with members
- Warm and composed — you don't flinch when tension arises; you offer clarity and steadiness
Educational Requirement
Minimum : Graduation (any stream)Preferred : Post-graduation or professional courses in communications, community work, or managementMust have : Demonstrated experience in handling people, resolving queries, and building lasting working relationshipsSkills & Experience
2–5 years in client servicing, volunteering, operations, community engagement, or customer supportHands-on with Google Sheets, Zoho CRM, Canva (or equivalent platforms)Strong writing and interpersonal communicationProactive, calm under pressure, and dependable in executionResponsibilities :
1. Be the Anchor for Every Member
Be the single point of contact for post-onboarding queriesHandle everything from registrations to follow-ups, with empathy and follow-throughGive members the feeling that someone truly has their back2. Hold the Journey with Systems + Heart
Maintain and update Zoho CRM (or equivalent) for member trackingCoordinate documentation, status updates, timelines, and requestsSimplify — and slowly automate — common workflows and recurring needs3. Coordinate Internal Delivery
Work closely with :Backend Operations Executive (for docs, permissions, registrations)Communications Executive (for updates, messages, touchpoints)Ensure clear handshakes and no dropped balls across the entire team4. Support Events & Experiences
Collaborate with the Beforest Experiences teamEnsure members are looped into events, updates, follow-upsBring back feedback and field reflections to improve the member experienceWhat You Get
A chance to co-create the journeys of 225+ families across 1000+ acresA role that is emotionally fulfilling, intellectually engaging, and grounded in purposeWork with a values-driven team that cares as much about the land as the peopleThe satisfaction of building systems that bring peace and clarity to a community-in-motionSkills Required
Canva, google sheets , zoho crm