Order to Cash Process Lead

Role : Senior Associate (O2C)

Location : Bengaluru, KA

Summary :

Responsible for executing day-to-day Order to Cash processes, ensuring accurate and timely billing, collections, and cash application. Supports compliance with company policies and client requirements.

Key Responsibilities :

• Process customer invoices and ensure timely dispatch.
• Monitor accounts receivable and follow up on overdue payments.
• Apply cash receipts accurately to customer accounts.
• Prepare daily / weekly / monthly reports on collections, aging, and KPIs.
• Monitor unbilled revenue and Investigate unapplied and unidentified payments.
• Assist in resolving billing discrepancies and customer queries.
• Maintain documentation for audits and compliance.
• Collaborate with internal teams for smooth order fulfillment.
• Prepare and post journal entries (accruals, prepayments, reclassifications, etc.).
• Ensure accuracy and compliance with accounting standards (GAAP / IFRS).
• Support closing activities by ensuring timely posting of all entries.
• Perform bank, intercompany, and account reconciliations regularly.

Skills & Qualifications :