Desired Candidate Profile
- Immediate Joiners with Excellent Communication in English.
- Strong written and verbal communication skills.
- Any Graduates between 2023-2025 Passed out are eligible to apply.
- Ability to prioritize and manage work queue.
- Ability to work independently as well as in a team environment.
- Expert in listening and solving problems
- Proficient in delivering high quality result.
- Capable of Grasping new concepts quickly.
- Flexible to work with any shift timings.
Job Description for AR Caller (Voice Process)
Calling Insurance Company on behalf of healthcare providers for claim status.Should handle US Healthcare Providers Billing.Follow-up with Insurance Company to check status of outstanding claims.Receive payment information if the claims have been processed.Analyse claims in case of rejections.Ensure deliverable adhere to quality standards.Essential Functions
Performance Standards : Meet or exceed productivity and quality standards to deliver superior client experience. Ensure the work performed does not result in any client dissatisfaction.Innovation : Share ideas and thoughts on how the process can be improved further to augment efficiency and effectiveness. Find ways to participate in the implementing those ideas.Knowledge : Take efforts to understand the entire RCM so that context of AR process is understood and performed effectively.Key Competencies
Exceptional typing and communication skills (verbal and written).Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities.Exceptional problem-solving skills to analyse issues and identify potential liabilities.Ability to maintain strong professional relationships with internal teams and management.Consistent demonstration of a professional, positive attitude.A strong, working understanding of computers, MS excel and an ability to self- troubleshoot simple issues.Skills Required
Typing Skills, Communication Skills, Team Management, Ms Excel, Problem Solving Skills