The AR-Caller will report to the Team Leader and is responsible for the companies day-to-day operating activities, including service delivery, account revenue, process efficiency and captive-customer sales growth.
Responsibilities
- Update the follow up notes in the patient account
- Mainly focus on the quality / quantity in all accounts worked.
- set the follow up tickler and forward the calling backlog to the day team.
- Work on the In-bound patient calls in emergency.
- Review the appeals and forward to client.
- Ensure that the appeal packet is utilized by the AR properly.
- Generate Insurance Collection summary report grouping by Insurance and sub-grouping.
- Generate excel add-in report to identify if secondary payer is billed or balance moved to patient.
- Update the appeal packet periodically
Requirements
Excellent interpersonal, communications, public speaking, and presentation skills.At least 1 year of experience, being as Caller in the Accounts Receivables domain.Any Graduate or Post Graduate with minimum 1 year experience.Qualities ExpectedGood problem - solving and decision making skillsExcellent job & technical KnowledgeSpeed & EfficiencyTeam WorkWillingness to learnPerform under pressureExcellent communication and listening skillsInitiativeRegularity & PunctualityGood time management and leave managementAdaptability and FlexibilityEthicsRegards,
HR Team
Global Healthcare.
Skills Required
Us Healthcare, DENIALS