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HR Director - Retail Operations

HR Director - Retail Operations

TalentiserDelhi, Delhi, India
2 days ago
Job description

About the Role : We are looking for a dynamic HR leader to oversee the full spectrum of HR functions, with a strong focus on building scalable people processes and nurturing a high-performance culture. The ideal candidate will bring hands-on experience in managing HR operations and frameworks in fast-paced, growth-driven environments.

Key Responsibilities :

1. Talent Acquisition & Onboarding

  • Own end-to-end recruitment across all levels, including planning, sourcing, and interviewing.
  • Design structured onboarding programs to accelerate employee engagement and productivity.

2. Employee Lifecycle Management

  • Manage promotions, transfers, exits, and succession planning to ensure smooth career progression.
  • Maintain accurate HR records, documentation, and statutory compliance for all employees.
  • 3. Learning & Development

  • Conduct skill-gap analysis and implement learning programs to upskill teams and leaders.
  • Design mentorship, training, and leadership development initiatives to drive growth.
  • 4. Performance Management

  • Build goal setting, KPI tracking, and appraisal systems that are transparent and outcomes-driven.
  • Guide managers on providing constructive feedback and calibrating team performance fairly.
  • 5. Compensation & Benefits

  • Manage payroll, CTC structures, and employee benefits to ensure competitiveness and equity.
  • Design rewards, recognition, and incentive programs to motivate high performance.
  • 6. Employee Engagement & Culture

  • Plan engagement activities, employee surveys, and feedback mechanisms to enhance satisfaction.
  • Drive culture-building initiatives that reinforce company values and collaboration.
  • 7. Employee Relations & Compliance

  • Handle grievances, resolve conflicts, and maintain a fair and transparent workplace.
  • Ensure compliance with labor laws, statutory requirements, and HR policies.
  • 8. HR Analytics & Reporting

  • Track attrition, hiring metrics, training effectiveness, and engagement scores.
  • Provide actionable insights to leadership for workforce planning and decision-making.
  • 9. Organizational Development

  • Lead organizational design, restructuring, and change management initiatives.
  • Drive diversity, inclusion, and internal mobility programs to strengthen the organization.
  • 10. HR Systems & Process Optimization

  • Implement and maintain HRIS and other systems to improve efficiency and transparency.
  • Continuously refine HR workflows and processes to support scaling and growth. Key\
  • Requirements :

  • 9+ years of HR generalist experience across startups or service-oriented industries.
  • Proven expertise across L&D, performance, rewards, employee relations, and compliance.
  • Strong interpersonal and communication skills;
  • able to influence leadership and work with young, dynamic teams.

  • Hands-on experience in building HR processes and frameworks from scratch.
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    Hr Director • Delhi, Delhi, India

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