DMart - Lead - Content Development

FUNCTION : LEARNING & DEVELOPMENT

JOB TITLE :

CONTENT DEVELOPMENT LEAD

Job Description :

• Conduct Training Need Analysis (TNA) & Identification for roles across functions (Operations, HR, Finance, etc.).
• Collaborate with Function Heads & SMEs to assess training needs.
• Develop curriculum and High-Level Design (HLD) after discussions with stakeholders and site visits.
• Observe role holders in Stores / DCs to gather insights and record findings.
• Design and develop content using ADDIE model, Instructional Design, Bloom's Taxonomy, and Adult Learning principles.
• Create Trainer & Participant Guides, PPTs, Pre / Post Training Assessments, and other training materials.
• Integrate diverse learning methodologies (classroom, videos, experiential learning, etc.).
• Prepare training collateral and ensure content is regionally suited (language and context).
• Write SOPs for various tasks using content writing techniques.
• Test and validate assessments on LMS / Moodle.
• Share best practices in content development.
• Assist with training implementation at various levels (Regional, Store, etc.).
• Conduct "Train the Trainer" sessions and provide feedback to facilitators.
• Develop content for easy conversion to online learning materials and coordinate with multimedia / graphic teams.
• Ensure content development stays within budget and follows schedule for timely training delivery.
• Measure content effectiveness and revise based on feedback.
• Foster a culture of learning and continuous development within the organization.
• Apply the Kirkpatrick model to measure training effectiveness.
• Supervise content development process, ensure team performance, and handle recruitment / induction of new team members.
• Track team progress, conduct reviews, and provide feedback (SWOT, Mid-Term, Annual Appraisals).
• Prepare MIS, trackers, and dashboards for team performance monitoring.

Skills & Experience :

Job Location : Wagle Estate, Thane (Dmart Corporate Office)

(ref : iimjobs.com)