Founder's Office Executive

Founders' Office (Product × Customers)

Location : Bengaluru (hybrid)

Experience : 1–3 years | Function : Founder's Office / Product–Customer Interface

Type : Full-time

Why this role

Fabric builds an AI recruiter that screens resumes, runs one round of interviews, and flags AI-assisted cheating—so hiring teams move faster with better signal. This role sits at the intersection of customers, product, and revenue, turning real-world usage into product improvements and closed deals.

What you'll do

• Own pilots end-to-end : Scope goals with customers, set success criteria, orchestrate onboarding, track usage, and convert pilots to paid.
• Close deals with the founders : Run discovery, demos, pricing conversations, proposals, and legal / admin follow-through.
• Be the voice of the customer for the whole org : Synthesize feedback from calls, support threads, and product analytics; maintain a living view of jobs-to-be-done and pain points.
• Translate feedback into product changes : Write crisp problem statements, reproduce issues, create minimal specs / tickets, and partner with Product / Engineering on trade-offs and timelines.
• Drive adoption and outcomes : Create enablement (playbooks, checklists, short Looms), measure activation / time-to-value, and unblock users quickly.
• Keep the pipe clean : Capture notes in CRM / Notion, maintain forecast hygiene, and report on pilot health, win / loss, and expansion opportunities.
• Navigate multiple customers simultaneously : Prioritize, communicate status clearly, and escalate risks early.

What success looks like (first 90 days)

You'll thrive if you have

Nice to have

What we offer

Skills Required

google sheets , Basic Sql