Associate - Call Center

Job Responsibilities

• Building, developing, and managing a client portfolio, maintaining strong relationships with new and existing clients to identify new business opportunities.
• Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions.
• Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.
• Collaborating with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback.
• Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, ensuring up-to-date and accessible information.
• Staying informed on industry trends, product updates, and competitor activities to effectively position in the market and maintain a competitive edge.

Required Skills, Experience, and Qualifications

Skills Required

Sales Representative, Client Satisfaction, Sales, Relationship Building, Customer Support, Customer Service