Patient Support Specialist

Position : Patient Care Coordinator – Neurosurgery

Location : Sparsh Hospital, Infantry Road, Bengaluru.

At Sparsh Hospital's Neurosurgery Dept, every spine and brain surgery represents more than a medical procedure. it’s a journey of courage, trust, and healing. Our Neurosurgery Department is looking for a Patient Care Coordinator who can guide patients and their families through every stage of that journey with warmth, clarity, and compassion.

What You’ll Do :

• Be the reassuring voice patients hear before they meet their neurosurgeon. Help them understand consultations, prepare medical reports, and feel supported.
• Stay connected after procedures to ensure post-operative instructions, physiotherapy, and medications are clearly understood and followed.
• Offer emotional counselling to patients and caregivers coping with fear, anxiety, or the stress of surgery and recovery.
• Work closely with neurosurgeons, nurses, and rehabilitation specialists to provide a seamless, reassuring care experience.
• Maintain patient records and coordinate follow-up visits so that no patient feels lost in the process.

What You Bring :

Why This Role Matters :

In neurosurgery, small gestures of reassurance can mean as much as surgical precision. As a Patient Care Coordinator, you’ll not only help manage logistics but also become a source of confidence and comfort for those facing one of the most challenging moments of their lives.

Who you'll work with :

Dr. Arvind Bhateja

Lead Neuro & Spine Surgeon

Qualification : MBBS, MS, MCh

Years of Practice : 22

Dr. Chirag Jain

Associate Consultant - Neuro Surgery

Qualification : MBBS (RGUHS, Bengaluru, India), MCh Neurosurgery (NIMHANS, Bengaluru, India)

Years of Practice : 2