Product Lead- Hospitals

Job Title : Product Lead – Hospitals

Location : Bangalore (Onsite at Even Hospital, Race Course Road)

Reporting to : CEO

About Even :

Even is reimagining healthcare delivery, and a major part of it is to create seamless, patient-centric hospital experiences. Our goal is to combine operational excellence with technology and AI-driven solutions to make every hospital visit smooth, efficient, and stress-free for patients and their families.

Role Overview :

We are looking for a hands-on Product & Experience Lead for our hospitals who will take ownership of enhancing patient and customer experience . This role sits at the intersection of hospital operations, product strategy, and technology integration, focusing on creating frictionless, efficient, and high-quality experiences across all touchpoints of a patient’s journey.

Key Responsibilities :

• Patient Experience Design : Understand patient and customer pain points in hospital visits and design processes to reduce confusion, waiting time, and operational friction.
• Operations + Product Integration : Work closely with hospital operations, doctors, and staff to implement improvements using technology and AI wherever applicable.
• Process Optimization : Reimagine offline hospital processes, identify inefficiencies, and introduce scalable solutions for smoother operations.
• Clinical Impact and quality control : Ensuring the right clinical protocols are enforced, automating quality control across all clinical practices and ensuring the best medical outcomes.
• Cross-functional Leadership : Collaborate closely with the CEO, CTO, doctors, and hospital staff to align product initiatives with operational goals.
• Innovation & Strategy : Continuously research and propose new tech, digital tools, and AI integrations to improve patient experience and hospital efficiency.
• Hands-On Execution : Own end-to-end projects from ideation to execution, ensuring solutions are practical, implementable, and impactful.

Qualifications & Experience :

What We Offer :