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Technical Operations Specialist (TOPS)
Interactive Brokersmumbai, India14 hours ago
Job descriptionStrong communication skills, with English as the primary language. A Bachelor's or apprenticeship in a technical discipline. A working knowledge of general computing concepts, networking, the Linux operating system and related technologies. The ability to analyze and solve problems promptly and accurately in a fast-paced environment. Prior experience in a technology position Experience with Unix / Linux style command line interfaces Previous experience with scripting languages (e.g., Shell, Perl, Python) Desire to explore and learn new concepts, systems and technologies. This role will require weekend work on rotation and multiple shifts during the week. All shifts are required to be in the office and not remote. Competitive salary package. Performance-based annual bonus (cash and stocks). Group Medical & Life Insurance. Modern offices with free amenities & fully stocked cafeterias. Monthly food card & company-paid snacks. Hardship / shift allowance with company-provided pickup & drop facility Attractive employee referral bonus. Frequent company-sponsored team-building events and outings Depending upon the shifts. The benefits package is subject to change at the management's discretion.
Responsibilities
- Monitor various aspects of the Interactive Brokers global brokerage system in real-time.
- Analyze, troubleshoot, escalate and resolve brokerage system operational issues.
- Participate in Post-Incident review in collaboration with architecture and infrastructure teams.
- Provide 2nd-level technical support to internal teams.
- Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs.
- Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring.
- As part of the team, act as the primary escalation point for all brokerage system technical issues.
Key Requirements
Preferred
Additional Information
Company Benefits & Perks :
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Technical Specialist • mumbai, India
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