Freshers For Customer Service Representative - Navi Mumbai

we are looking for a customer care executive to join our team at altruist technologies pvt ltd. the role offers - and involves managing customer calls delivering outstanding customer service related to bpo. join us for a great work environment with various opportunities for carrer growth.key responsibilities : manage incoming and outgoing calls in a professional manner. respond to customer enquiries, complaints and concerns with a problem - solving mindset. log customer interactions and trust follow -ups. offer timely and relevant solutions to resolve customer issues. collaborate with team members to escalate and address more complex concerns. meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Experience

0 - 2 Years

No. of Openings

20

Education

12th Pass

Role

Customer Service Representative

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

( Male / Female )

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

Ghansoli, MBP