ServiceNow Architect

1. About the Job - The candidate should require mandatory ServiceNow Architect Experience with ITSM and HRSD.

2. Job Title - ServiceNow Architect

3. Location - Pune / Mumbai / Noida / Hyderabad / Bangalore / Chennai

4. Educational Background - UG. – B. Tech / B. E in any specialization

PG. – MCA / MTech / MBA / MSC

5. Key Responsibilities -

• Expertise in understanding the customer business need and decipher it for technical development in ServiceNow.
• Specialization in designing solutions on ServiceNow platform basis the customer need.
• Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions.
• Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables.
• Know how to conduct requirement gathering for ServiceNow implementation.
• Experience in designing Technical (LLD) Design Documents, Training Documents etc.
• Experience in conducting Technical Reviews, End User Trainings.
• Strong Experience in configuration of IT Service Mgmt. – Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up.

6. Skills Required -

7. Preferred Certifications :