Application Support Engineer

Software Application Support

• Under general supervision, follows standard practices and procedures to analyze, design, program, debug, implement, and support application software systems using APL programming language.
• Shall be keen to learn and build a career in APL language.
• Provides application support for existing software within the areas covered by the role.
• Respond to production incidents in a timely manner.
• Troubleshoot the issues by understanding the APL code and provide resolutions / work arounds.
• Work on defect fixes and support tools development.
• Creates / Updates the technical documentations.
• Closely work with your peers and the customer facing operations team to triage client reported issues.
• Must be flexible with work hours and weekends as needed.
• Minimum 2 years of hands-on Software Development Experience.
• An advanced understanding of common computer programming, data structures and algorithms.
• An advanced understanding of coding and debugging techniques which contribute to the reliability, maintainability, readability, simplicity, performance, and testability of software.
• A solid understanding of IT environments including networking, server technologies, databases, security, and performance.
• Strong analytical and problem-solving skills
• Good English written and oral communication.
• A MS / BS degree in Computer Science or equivalent education / experience
• Financial / Investment / Wealth Management experience is an added advantage.
• Proficiency with .NET or JAVA
• Proficiency with Oracle or MS SQL Server