Senior Manager - Digital & Omni

Job Title : Senior Manager – Digital & OMNI (D2C)

Location : Andheri East, Mumbai

Work Mode : 5 Days | Work From Office

Experience Required : 8–10 Years

Industry : Retail / Consumer / Lifestyle / E-commerce

Functional Area : E-commerce, Digital Business, Omni-Channel Strategy

Employment Type : Full Time, Permanent

Job Description

A global leader in lifestyle and performance footwear and apparel is seeking a Senior Manager to lead its Direct-to-Consumer (D2C) e-commerce business in India. This strategic role will drive revenue, profitability, and customer experience across the brand's digital ecosystem.

Key Responsibilities

• Own the P&L for the brand's D2C platform and drive topline growth
• Design and implement omni-channel solutions (store pickups, quick commerce, returns, inventory visibility)
• Lead performance marketing, CRM, SEO / SEM, influencer campaigns, and traffic acquisition
• Enhance customer experience across shopping, checkout, fulfilment, and post-purchase engagement
• Drive personalization, loyalty programs, and repeat purchase strategies
• Leverage analytics for merchandising, pricing, and promotional optimization
• Introduce innovative tools, partnerships, and technologies
• Build and lead cross-functional teams across operations, tech, marketing, and customer service
• Collaborate with product, retail ops, supply chain, finance, and technology teams

Candidate Profile

Mandatory Details for Shortlisting

Please apply with your updated CV in Word format and include the following details :

Company Overview :

The hiring company is a globally recognized footwear and apparel brand, ranked among the top 3 athletic brands in the U.S., with presence in over 170 countries. Known for innovation and customer-centricity, the brand operates through thousands of retail stores and a robust digital commerce network.

If interested share your cv at [HIDDEN TEXT]

Skills Required

Merchandising, e-commerce, Analytics, digital business, D2C, Sem, Crm, Performance Marketing, Seo