Azure / Intune Tech / Sales Support @7065126218@10lpa

Azure / Intune Tech / Sales Support @10lpa

Job description

Cetark Corp is looking for Azure / Intune Support Engineer to join our dynamic team and embark on a rewarding career journey

• Responding to customer inquiries and resolving technical issues via phone, email, or chat
• Conducting diagnostic tests to identify the root cause of customer issues
• Providing technical guidance to customers and walking them through solutions to resolve their problems
• Collaborating with development teams to escalate and resolve complex technical issues
• Maintaining accurate records of customer interactions and issue resolutions in a CRM system
• Participating in the development and delivery of customer training and support materials
• Communicating with customers and internal stakeholders to provide status updates on issue resolution
• Strong technical background and understanding of hardware and software systems
• Excellent communication and interpersonal skills
• Strong customer service skills.
• Strong written and verbal communication skills.
• Must be detail oriented and self-motivating.
• Ability to provide consistent, excellent customer support to the client and HCL, representing a variety of personalities and management levels.

Business & Behavioural Skills :

Application Process :

Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.

No Fees No Charges

Saturday Sunday Fixed

Fixed Day shift