EDI Support Engineer

ConfidentialPune

30+ days ago

Job description

We are seeking a detail-oriented and technically skilled EDI Support Specialist to support and maintain the Electronic Data Interchange (EDI) operations for a leading nutrition company. The role involves monitoring system performance, troubleshooting issues, and ensuring accurate and seamless data exchange. This is a critical support function within the IT and supply chain data integration team.

Key Responsibilities

Daily EDI Operations

Monitor EDI systems daily to ensure optimal performance
Identify and troubleshoot failed EDI transactions to minimize disruptions
Resubmit failed tasks and validate accurate data exchanges

Issue Resolution & Collaboration

Collaborate with the EDI team on complex troubleshooting

Support end-users and provide training to improve EDI utilization

Document recurring issues, resolutions, and system performance metrics

System Maintenance & Support

Maintain records of daily activities and system health

Assist in mapping and configuration tasks when needed

Liaise with business stakeholders for process improvements

Qualifications & Skills

Minimum Qualifications

Experience with EDI standards such as ANSI X12, EDIFACT, or XML

Proficiency in IBM Sterling integration tools

Strong analytical and problem-solving skills

Effective verbal and written communication skills

Ability to work independently and manage daily tasks efficiently

Preferred Qualifications

Experience with Gentran mapping or similar EDI tools

Understanding of supply chain and logistics processes

Familiarity with SAP integration

Exposure to data visualization tools like Tableau or Power BI

Skills Required

Edi Support, Ibm Sterling, Ansi X12, Edifact, Xml, SAP Integration

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Support Engineer • Pune

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