Client Servicing Manager

Job Title : Client Servicing Manager

Location : Saket, Lado Sarai

Experience : 2+ years in client servicing / account management, preferably in a digital / creative agency

Type : Full-Time

Department : Client Servicing / Account Management

About Us – Mad Men Marketing

At Mad Men Marketing , we’re not just about ads—we’re about impact. As a new-age creative and digital agency, we work at the intersection of ideas, technology, and culture. We collaborate with some of the most exciting brands in India, crafting stories that spark conversations and drive measurable results. If you're passionate about building brands and managing relationships that matter, you might be the perfect fit.

Role Overview

We are seeking a seasoned Client Servicing Manager / Account Manager who will be responsible for managing top-tier client relationships and leading the execution of strategic digital campaigns. You’ll serve as the go-to person for both clients and internal teams, ensuring seamless delivery and client satisfaction. This is a senior-level role that demands commercial acumen, creative thinking, and a deep understanding of digital marketing trends.

Key Responsibilities

🔹 Client Relationship Management

• Act as the primary liaison for key clients, nurturing strong and lasting partnerships.
• Gain a thorough understanding of each client’s business goals, target audience, and market positioning.
• Maintain high levels of client satisfaction through clear communication, transparency, and timely delivery.

🔹 Campaign Planning & Execution

🔹 Strategic Consulting & Brand Stewardship

🔹 Performance Monitoring & Reporting

🔹 Revenue Growth & Account Expansion

🔹 Team Collaboration & Leadership

🔹 Crisis Management & Problem Solving

Key Requirements